Refund & Return Policy

Refund and Return Policy for PC Tech Buildz:

Welcome to PC Tech Buildz! We are dedicated to ensuring that your shopping experience is flawless and satisfying. If, for any reason, you are not entirely satisfied with your purchase, rest assured – our 30-Day Return Policy has you covered. Here’s the breakdown:

Requirements for a Full Refund:

– Your item must be in new condition, just as it was upon arrival.

– Ensure all accompanying elements are included when returning the item – including the original packaging, accessories, a blank warranty card, UPC, and no field or claimed rebates. We expect the complete package.

– When returning the item, ensure it is fully insured and dispatched using a traceable shipping method at your expense.

When a Product Cannot Be Returned:

– If 30 days have passed since the receipt of your shipment, a return is not possible.

– Items labeled as “Final Sale” or “Special Order” are non-returnable and non-exchangeable.

– If the item is used, installed, or shows signs of wear, it cannot be accepted for return.

– Completing the warranty card, product registration, or filing rebates renders the product ineligible for return.

How to Initiate a Product Return:

– Access My Account, navigate to your recent orders, and submit a return request within 30 days of receiving the item.

– Once approved, dispatch the item to the assigned warehouse, ensuring it is fully insured and tracked.

Guidelines to Avoid the Need for a Return:

– Scrutinize the specifications of electrical appliances to ensure compatibility with your requirements.

– Verify the cutout dimensions for built-in appliances to avoid discrepancies.

– Conduct a thorough inspection of large products upon delivery to detect any damages.

– Measure doorways and spaces adequately for large products to preempt complications.

Exchange Policy:

– If you opt for an exchange within the 30-day Return Policy, please note that return shipping costs are your responsibility.

– A deduction of the return shipping cost (calculated at $0.75 per pound) will be made from your refund.

– In the case of a more expensive exchange, charges for the price difference will apply.

Delivery Policy:

– Normal Delivery Hours are observed from 8 am to 7 pm, Monday to Friday.

– Unfortunately, we cannot guarantee a specific delivery date and time.

– An adult signature is required at the time of delivery.

– Thoroughly inspect products for damages upon delivery, as this step is crucial.

Order Cancellation Policy:

– No cancellation costs apply before shipping.

– Following shipment, an estimated return shipping fee of $1.50 per pound is applicable.

– “Special Order” or “Final Sale” items are non-cancellable under any circumstances.

Product Image and Specifications Policy:

– Product images are for illustrative purposes; therefore, specifications and features should be cross-verified with our sales associates or the manufacturer’s website for accuracy.

Freight Forwarding Policy:

– PC Tech Buildz relinquishes responsibility for damage or loss once goods are accepted by you or a freight forwarder.

– In instances of damaged goods, kindly refuse acceptance and apprise your freight forwarder accordingly.

– You or your freight forwarder bear the responsibility for compliance with export and import regulations, with PC Tech Buildz expressly excluded from any export documents.


There is no refund if you purchase a service from PC Tech Buildz. Some examples of when you cannot claim a refund:

– In any case, if you do not receive the same result as mentioned on the website or during a discussion, you cannot claim a refund.

– If your device does not work properly after a day of service.

– If you did not avail of any service during the validity of the service period.

– If your device has some other issue that you did not mention.

**Queries?** Reach out to us at Thank you for choosing PC Tech Buildz, where your satisfaction is our utmost priority!